What to do for your role
Listen calmly; you do not need to question or investigate.
If something concerns you
1
Listen and observeTake changes, discomfort or worrying behaviour seriously.
2
Contact safeguarding/welfareContact the club, academy or federation safeguarding/welfare lead or reporting route to help decide the next step.
3
Record factsRecord the date, time, place, what you observed and, if there was a disclosure, the person’s own words as accurately as possible.
Avoid: Do not circulate the situation among families, groups or social media.
If someone shares or discloses something serious
1
Stay calmListen without showing disbelief or excessive alarm.
2
Do not interrogateLet the person speak in their own words. Avoid leading or investigative questions; ask only what is necessary to understand whether they are safe.
3
Do not promise absolute secrecyExplain that the information may need to be shared with people who need it in order to help keep them safe.
4
Report promptlyTell the safeguarding/welfare lead promptly. If there is a conflict of interest, use the designated alternative or external route.
Avoid: Do not confront the person reported or conduct your own investigation.
If there is immediate danger
1
Protect firstHelp the person reach a safe place if you can do so without increasing risk.
2
Contact relevant servicesContact emergency, child-protection or police services as appropriate to the situation and local law.
3
Inform safeguardingAfter the urgent response, also activate the organisation’s safeguarding procedure.
Avoid: Do not delay an urgent response while waiting for internal authorisation.
GR Safe Sport does not receive reports or store your responses.